Privacy policy

Last updated: September 6, 2025

This Privacy Policy describes how Dust and Drops Services LLC (“Dust & Drops,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit dustndrops.shop (the “Site”) or purchase our products and services.

 

1) Personal information we collect

We collect the following categories of information:

Device & usage data.

  • Information about your web browser, IP address, time zone, cookie identifiers, pages or products you view, search terms, and how you interact with the Site.

Order & account data.

  • Name, billing and shipping addresses, email address, phone number, payment details (processed securely by our payment processors), order history, and account login details (if you create an account).

Support & communications.

  • Messages you send us (email, forms, social media), product reviews, and survey responses.

We collect information using:

  • Cookies and similar technologies;
  • Order forms you complete;
  • Log files that record actions on the Site;
  • Web beacons, tags, and pixels used for analytics and advertising.

2) How we use your information

We use your information to:

  • Fulfill orders, process payments, arrange shipping, and provide invoices/confirmations;
  • Communicate with you (order updates, support, marketing if you opt in);
  • Screen for potential risk or fraud;
  • Improve and optimize our Site (analytics about browsing and interactions);
  • Provide personalized content and advertising consistent with your preferences and applicable law.

3) Sharing your information

We share your information with trusted service providers to help us run our business, including:

  • Shopify (our ecommerce platform);
  • Payment processors (e.g., Shop Pay/Stripe, PayPal—your full payment details are handled by them, not stored by us);
  • Fulfillment, logistics, and dropship partners (to deliver your order);
  • Analytics and advertising partners (e.g., Meta/Instagram, Google) to measure performance and deliver relevant ads.

We may also share information to comply with laws, respond to lawful requests, or protect our rights.

4) Behavioral advertising & analytics

We may use cookies and partners to show ads that are more relevant to you. You can opt out of targeted advertising here:

  • Facebook/Instagram: https://www.facebook.com/settings?tab=ads
  • Google: https://adssettings.google.com
  • General: https://optout.aboutads.info/ and https://optout.networkadvertising.org/

You can control cookies via your browser settings; disabling cookies may affect Site functionality.

 

5) Your rights

 

EEA/UK/Swiss residents (GDPR). You have the right to access, correct, update, or delete personal data, restrict or object to processing, and request portability. We process your information to fulfill contracts (e.g., orders) or for our legitimate interests listed above. Your information may be transferred outside your country, including to the U.S., where it will be protected by appropriate measures.

California residents (CCPA/CPRA). You have the right to request disclosure of categories/pieces of personal information collected, request deletion, correct inaccuracies, and opt out of sale or sharing of personal information for cross-context behavioral advertising. We do not sell personal information for money; we may share identifiers for advertising—treat this as “sharing” under CPRA. To exercise rights, see “Contact us” below.

We will not discriminate against you for exercising your privacy rights.

 

6) Data retention

 

We retain order information for our records and to meet legal/operational requirements unless and until you ask us to delete it (subject to legal obligations).

 

7) Minors

 

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

 

8) Security

 

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

 

9) Changes

 

We may update this Policy from time to time to reflect operational, legal, or regulatory changes. The “Last updated” date will be revised accordingly.

 

10) Contact us / Requests

 

For questions, privacy requests (access, deletion, correction, opt-out), or to appeal a decision, contact:

Dust and Drops Services LLC

Reno, Nevada, USA

Email: support@dustndrops.shop